> For the complete documentation index, see [llms.txt](https://docs.plexdevelopment.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.plexdevelopment.net/frequently-asked-questions.md).

# Frequently Asked Questions

- [⭐ Recommended Hosts](https://docs.plexdevelopment.net/frequently-asked-questions/recommended-hosts.md): We’ve carefully selected a list of hosting providers that work seamlessly with our products. Each host offers reliable services, excellent performance, and compatibility with Node.js applications.
- [How to update](https://docs.plexdevelopment.net/frequently-asked-questions/how-to-update.md): Follow these steps carefully to update your Plex Tickets, Plex Staff, or Plex Status product to the latest version without losing your configurations or data:
- [Common Issues](https://docs.plexdevelopment.net/frequently-asked-questions/common-issues.md): This page lists common issues you might encounter while using Plex Development products and their potential solutions.
- [How to get channel/role/user ID](https://docs.plexdevelopment.net/frequently-asked-questions/how-to-get-channel-role-user-id.md): This guide will teach you how to get a channel/role/user ID.
- [Using Custom Emojis](https://docs.plexdevelopment.net/frequently-asked-questions/using-custom-emojis.md): This guide will walk you through the process of adding custom emojis to your Discord bot's configuration file.
- [How to add multiple role ID's to config](https://docs.plexdevelopment.net/frequently-asked-questions/how-to-add-multiple-role-ids-to-config.md)
- [Valid timezones](https://docs.plexdevelopment.net/frequently-asked-questions/valid-timezones.md): A list of all valid timezones that you can use in the bot's config.yml file for specifying which timezone the bot should display timestamps in.
- [Keep Your Node.js Application Running 24/7](https://docs.plexdevelopment.net/frequently-asked-questions/keep-your-node.js-application-running-24-7.md): To keep a Node.js application running 24/7 on your VPS, you can use the screen command. Follow these steps: