How to update

Follow these steps carefully to update your Plex Tickets, Plex Staff, or Plex Status product to the latest version without losing your configurations or data:

Note: This guide only covers updating Plex Tickets, Plex Staff, Plex Status, and Plex Forms. For instructions on how to update Plex Store, please visit this link.

Plex Tickets/Plex Staff/Plex Status/Plex Forms:

Step 1: Backup Your Configurations

1. Locate your config.yml file in the bot’s directory.

2. Create a backup of this file by copying it to a safe location (e.g., your desktop or a backup folder).

   • This ensures you can restore your settings if anything goes wrong during the update.

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Step 2: Download the Latest Update

1. Visit the official platform where you downloaded the bot to get the latest version.

2. Download the update files to your computer.

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Step 3: Replace Existing Files

1. Navigate to your bot’s installation directory.

2. Replace all existing files with the newly downloaded ones.

Plex Status: Don't replace the history.json or lastUpdated.json file.

Plex Forms: Don't replace or delete the uploads folder

Plex Staff: Don't replace or delete the uploads folder

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Step 4: Update the Configuration File

1. Open your old config.yml file in a text editor (e.g., Visual Studio Code or Notepad++).

2. Open the new config.yml file (included in the update) in another text editor.

3. Manually copy your settings from the old file to the new one.

   • This ensures compatibility with any new options or changes introduced in the updated version.

4. Save the updated config.yml file once all changes are copied.

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Step 5: Install Dependencies (if needed)

1. If the update includes new dependencies, you may need to run the following command:

   npm install

   • This ensures all required Node.js packages are installed.

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Step 6: Start the Bot

1. Start the bot as you normally would.

2. Verify that everything works as expected.

By following these steps, you’ll ensure a smooth update process while keeping your configurations and data intact. For any issues or questions, feel free to reach out via our Discord Server.