How to update
Follow these steps carefully to update your Plex Tickets, Plex Staff, or Plex Status product to the latest version without losing your configurations or data:
Last updated
Was this helpful?
Follow these steps carefully to update your Plex Tickets, Plex Staff, or Plex Status product to the latest version without losing your configurations or data:
Last updated
Was this helpful?
Note: This guide only covers updating Plex Tickets, Plex Staff, Plex Status, and Plex Forms. For instructions on how to update Plex Store, please visit .
Locate your config.yml
file in the bot’s directory.
Create a backup of this file by copying it to a safe location (e.g., your desktop or a backup folder).
This ensures you can restore your settings if anything goes wrong during the update.
Visit the official platform where you downloaded the bot to get the latest version.
Download the update files to your computer.
Navigate to your bot’s installation directory.
Replace all existing files with the newly downloaded ones.
Plex Status: Don't replace the history.json
or lastUpdated.json
file.
Plex Forms: Don't replace or delete the uploads
folder
Plex Staff: Don't replace or delete the uploads
folder
Open your old config.yml
file in a text editor (e.g., Visual Studio Code or Notepad++).
Open the new config.yml
file (included in the update) in another text editor.
Manually copy your settings from the old file to the new one.
This ensures compatibility with any new options or changes introduced in the updated version.
Save the updated config.yml
file once all changes are copied.
If the update includes new dependencies, you may need to run the following command:
This ensures all required Node.js packages are installed.
Start the bot as you normally would.
Verify that everything works as expected.
By following these steps, you’ll ensure a smooth update process while keeping your configurations and data intact. For any issues or questions, feel free to reach out via our .